Your privacy is important and personal information will be kept safe, secure and only used for the purpose it was given. This privacy notice tells you what I will do with your personal information. Feel free to ask any questions.

‘Data controller’ is the term used to describe the person that collects and stores and has responsibility for people’s personal data. In this instance, the data controller is me.

If you are in therapy or supervision with me, a primary aim of keeping records is to support this work, but the records also demonstrate that a BACP member has fulfilled their professional obligations and duty of care towards their clients and supervisees.

How I use your information

When you contact me with an enquiry about my services, I will collect information to help me satisfy your enquiry. It is possible that your details have reached me as a referral from another professional or trusted individual making an enquiry on your behalf.

If you decide not to proceed, I will ensure all your personal data is deleted within one year from the end of the year when you contacted me.

While you are accessing therapy or supervision, please be assured that everything you discuss with me is confidential. That confidentiality will only be broken if:

-           I am compelled to do so by law.

-           I have serious concerns about yours or someone else’s safety, including the safeguarding of children or vulnerable adults. I will always try to speak to you about this first, unless there are emergency safeguarding issues, or I am forbidden by law to do so.

Your rights

You have a right to ask me to delete your personal information, to limit how I use your personal information, or to stop processing your personal information. You also have a right to ask for a copy of any information that I hold about you and to object to the use of your personal data in some circumstances. You can read more about your rights at ico.org.uk/your-data-matters.

If I do hold information about you I will:

-        give you a description of it and where it came from

-        tell you why I am holding its, tell you how long I will store your data

-        tell you who it could be disclosed to

-        let you have a copy of the information

You can ask me at any time to correct mistakes in the personal information I hold about you. To make a request for any personal information, please put the request in writing. If you have any complaint about how I handle your personal data please do not hesitate to get in touch with me by emailing me at lizannable@hotmail.co.uk

If you want to make a formal complaint about the way I have processed your personal information you can contact the ICO which is the statutory body that oversees data protection law in the UK. For more information go to ico.org.uk/make-a-complaint.